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Frequently Asked Questions

Everything you need to know about our outsourcing services, pricing, onboarding, and data security.

Our Services
We offer seven core services: General Ledger Accounting, Accounts Payable, Accounts Receivable, Bank Reconciliation, Payroll Processing, Budgeting & Forecasting, and Financial Planning & Analysis (FP&A). All services are powered by AI automation for faster, more accurate results. View our full services →
Yes. Our Enterprise plan includes virtual CFO-level oversight — covering FP&A, board-ready financial models, investor reporting, compliance support, and strategic financial guidance. You get a dedicated senior expert plus their team.
We integrate with SAP, QuickBooks, Tally, Xero, Zoho Books, Busy, Sage, MS Excel, Google Sheets, Razorpay, PayPal, and Stripe — among others. If you use a different tool, contact us and we will likely support it.
Yes. Our team is experienced in IND-AS (Indian Accounting Standards), GAAP, and IFRS. We work with clients across India, the US, UK, UAE, Singapore, and Australia.
Pricing & Contracts
Pricing is customised based on your transaction volume, team size, and the specific services required. We offer fixed monthly retainers with no hidden fees. Contact us for a free quote →
No. We do not have lock-in contracts. You can scale up, scale down, or cancel with 30 days' notice. We believe our results speak for themselves — 98% of our clients stay long-term.
Onboarding is typically included at no extra cost. For highly complex integrations or large data migrations, a one-time setup fee may apply — this is discussed and agreed upon before you commit.
Onboarding & Process
Most clients are fully onboarded within 5–10 business days. This includes system integration, data migration, team introductions, and a discovery call to map your specific needs.
Yes. Every client is assigned a dedicated Account Manager from day one. For Enterprise clients, you also get a dedicated CFO and support team. You can reach your team via email, WhatsApp, or scheduled calls.
Reports are delivered on your preferred schedule — daily, weekly, or monthly. You also get access to live KPI dashboards so you can check your numbers at any time without waiting for a report.
Data & Security
Yes. We use bank-grade encryption, strict role-based access controls, and follow data protection best practices. You retain 100% ownership of your data at all times. We sign NDAs and Data Processing Agreements with all clients.
Only the specific team members assigned to your account have access to your data. All staff sign confidentiality agreements, and access is revoked immediately upon offboarding.
Upon cancellation, we deliver a complete data export in your preferred format within 5 business days and permanently delete all copies from our systems. You own everything — always.

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